I went into a Sprint retail store on route 114 in Peabody today and asked about trade up programs for when the iPhone came out. The young lady looked at me like I was the stupid one and said that she had no information on that.... that they didn't carry the iPhone.
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Not a good sign.
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Sprint is betting the house on the iPhone, and the front line workers aren't even up to speed. Sprint has been one of my best customers in the past, and I do know a lot about the company. So I'm not going to get too critical. But their employees should be buzzing about the iPhone instead of looking at me like I'm asking a stupid question.
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